Privacy Policy

Last updated: July 8, 2026

This Privacy Policy explains how OhMyOCR (“OhMyOCR,” “we,” “us,” or “our”) handles information when you use our website, web app, browser extension, and related services (the “Service”).

Information we collect

• Account information, such as your email address, name, and profile picture when you sign in with Google.
• Files, images, document text, OCR output, corrections, translations, and export settings that you submit or create in the Service.
• Usage and billing information, such as plan, quota usage, task status, transaction identifiers, and subscription status.
• Technical information needed to operate the Service, such as session tokens, request logs, device/browser information, and error diagnostics.

How we use information

We use information to provide OCR, document parsing, file conversion, AI translation, account management, billing, abuse prevention, support, product debugging, and service improvement. We do not sell your personal information. We do not use your uploaded files or OCR results to train our own models without your permission.

Uploaded content and processing providers

The web app processes files in cloud infrastructure and through carefully selected service providers that help us deliver OCR, document parsing, conversion, storage, authentication, payments, and support. These providers may process submitted content only as needed to provide the Service, maintain security, comply with law, or resolve support issues.

The browser extension includes an offline recognition mode. When offline mode is used, recognition runs on your device and that content is not uploaded to OhMyOCR.

Payments

Payments are processed by Stripe. We do not store full card numbers. Stripe may collect and process payment details, billing information, fraud signals, and transaction data under its own terms and privacy policy.

Retention and deletion

We keep account, billing, and usage records for as long as needed to operate the Service, comply with legal and tax obligations, resolve disputes, and prevent abuse. OCR task history is limited in the product and older items may be removed automatically. You can delete individual history items in the app.

Your choices and rights

You can delete your account and its data at any time from the app: open the account menu and choose Delete account. This permanently removes your account, uploaded files, OCR results, corrections and history, and cancels any active subscription. You can also request access, correction, or export of your account data by emailing [email protected] from the email address on your account. Depending on where you live, you may have rights under privacy laws such as GDPR, UK GDPR, CCPA/CPRA, and similar laws.

Security

We use reasonable technical and organizational safeguards designed to protect information, including private storage for uploaded files, authenticated access to account data, limited retention of task history, and secure checkout via Stripe. No online service can guarantee absolute security.

Children

The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Contact

Privacy questions or requests: [email protected]. We may update this policy from time to time; the date above reflects the latest version.

See also our Terms of Service and Refund & Cancellation Policy.